**YouTube** is an American [online video-sharing](https://en.wikipedia.org/wiki/Video_hosting_service "Video hosting service") [platform](https://en.wikipedia.org/wiki/Web_platform "Web platform") headquartered in [San Bruno, California](https://en.wikipedia.org/wiki/San_Bruno,_California "San Bruno, California")

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Web-based Task Management System which is driven by robot and human activities. When robots encounter exceptions, they have the ability to raise their handling to humans by automatically opening tasks on the system. Along with the task, the robot also passes the specific context. When humans operate on the tasks, the specific context will be rendered as a form. Upon completing the form, the task is then closed and the output is passed back to a robot to continue the process.

The communication is bi-directional, as both the human and the robot can trigger activities to each other. Any party can initiate the communication.

Behind the scenes, the Orchestrator intermediates communication through queue transactions. Robots communicate with the system by posting information to the queue. This information includes metadata that will determine which form fields are presented to humans. In turn, data that is submitted by humans when closing tasks, is passed as arguments to the target robots.

This Task Management System was built on Plant an App, which is a low code development platform that allows rapid development and seamless integration with external services. By leveraging the power of Plant an App, the Task Management System implements own security roles and processes to orchestrate robots.

This solution enables human-robot interactions on handling exceptions and streamlining mixed processes

Plant an App - Task Management System